Introduction

LensMentor Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website http://lensmentor.co.uk or use our services. By accessing our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Payment Information
• Any other details provided through forms or account registration

1.2 Non-Personal Information

We may also collect non-personal information, including:

• IP Address
• Browser Type and Version
• Device Information
• Pages Visited and Duration
• Cookies and Tracking Technologies

2. How We Use Your Information

We use your information to:

• Provide and manage our photography coaching services
• Process payments and transactions
• Respond to inquiries and customer support requests
• Improve our website, services, and customer experience
• Send promotional emails, newsletters, and service updates (only if you opt-in)
• Prevent fraud, ensure security, and comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website performance and user experience
• Remember your preferences and settings
• Analyze traffic and website usage patterns
• Provide personalized content and advertisements

You can manage your cookie preferences through your browser settings.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information, including:

• Secure Socket Layer (SSL) encryption
• Regular security audits and vulnerability assessments
• Restricted access to personal data
• Secure payment processing through third-party providers

Despite these measures, no data transmission over the internet is 100% secure. We encourage users to take precautions when sharing personal information online.

5. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

5.1 Third-Party Service Providers

We work with trusted partners to provide essential services, including:

• Payment Processors (e.g., Stripe, PayPal)
• Email Marketing Platforms
• Website Hosting Providers
• Analytics Services (e.g., Google Analytics)

These third parties are bound by confidentiality agreements and are only permitted to use your information for service-related purposes.

5.2 Legal and Compliance Requirements

We may disclose your personal data if required by law or in response to:

• A legal process or subpoena
• Government or regulatory requests
• Fraud prevention or security threats

6. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Update or Correct Information: Modify any inaccurate or outdated details.
• Delete Your Data: Request the deletion of your personal information (subject to legal requirements).
• Opt-Out of Marketing Communications: Unsubscribe from promotional emails anytime.

To exercise these rights, please contact us at contact@lensmentor.co.uk.

7. Data Retention

We retain your personal data for as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes. If you request data deletion, we will securely remove your information unless legal obligations require us to retain it.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage users to review their privacy policies before providing any personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a minor, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Modified” date. Significant changes will be communicated via email or a website notice.

Last Modified: [Insert Date]

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: contact@lensmentor.co.uk
🌍 Website: http://lensmentor.co.uk
📍 Address: 128 City Road, London, EC1V 2NX